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“Substantially better than
Decagon”
Sierra”
Intercom”
Decagon”
Businesses with the highest CX standards choose Lorikeet's AI agents to
solve the most complicated support cases in the most complex industries.
“We’re delivering faster, more efficient support to our patients, with no compromise to patient experience.”
Simon Baume
Chief Operating Officer
Digital health provider
Multiple clinics worldwide
600k patients globally
"We were very impressed with the CSAT scores Lorikeet delivered. We also highly valued Lorikeet's partnership in taking our customer support to the next level."
Daniel Cavagnino
Operations Manager
Global NFT marketplace
22M monthly visitors
$1.9B in secondary trading
"Lorikeet’s ticket routing has been a total lifesaver. With 99% accuracy, we know the right person is getting the job every time. Our team has never been more efficient."
Hugh McKenzie
Head of Operations
Renewable energy retailer
Powering 37k+ households
25k+ tickets per month
"If we couldn't use Lorikeet anymore, I'd cry. We'd need to hire four new people immediately."
Steph Galileos
Head of Patient Support
Alternative health provider
30k+ consultations per year
Five-star service rating
“We’re delivering faster, more efficient support to our patients, with no compromise to patient experience.”
Simon Baume
Chief Operating Officer
Digital health provider
Multiple clinics worldwide
600k patients globally
"We were very impressed with the CSAT scores Lorikeet delivered. We also highly valued Lorikeet's partnership in taking our customer support to the next level."
Daniel Cavagnino
Operations Manager
Global NFT marketplace
22M monthly visitors
$1.9B in secondary trading
"Lorikeet’s ticket routing has been a total lifesaver. With 99% accuracy, we know the right person is getting the job every time. Our team has never been more efficient."
Hugh McKenzie
Head of Operations
Renewable energy retailer
Powering 37k+ households
25k+ tickets per month
"If we couldn't use Lorikeet anymore, I'd cry. We'd need to hire four new people immediately."
Steph Galileos
Head of Patient Support
Alternative health provider
30k+ consultations per year
Five-star service rating
“We’re delivering faster, more efficient support to our patients, with no compromise to patient experience.”
Simon Baume
Chief Operating Officer
Digital health provider
Multiple clinics worldwide
600k patients globally
"We were very impressed with the CSAT scores Lorikeet delivered. We also highly valued Lorikeet's partnership in taking our customer support to the next level."
Daniel Cavagnino
Operations Manager
Global NFT marketplace
22M monthly visitors
$1.9B in secondary trading
"Lorikeet’s ticket routing has been a total lifesaver. With 99% accuracy, we know the right person is getting the job every time. Our team has never been more efficient."
Hugh McKenzie
Head of Operations
Renewable energy retailer
Powering 37k+ households
25k+ tickets per month
"If we couldn't use Lorikeet anymore, I'd cry. We'd need to hire four new people immediately."
Steph Galileos
Head of Patient Support
Alternative health provider
30k+ consultations per year
Five-star service rating
“We’re delivering faster, more efficient support to our patients, with no compromise to patient experience.”
Simon Baume
Chief Operating Officer
Digital health provider
Multiple clinics worldwide
600k patients globally
"We were very impressed with the CSAT scores Lorikeet delivered. We also highly valued Lorikeet's partnership in taking our customer support to the next level."
Daniel Cavagnino
Operations Manager
Global NFT marketplace
22M monthly visitors
$1.9B in secondary trading
"Lorikeet’s ticket routing has been a total lifesaver. With 99% accuracy, we know the right person is getting the job every time. Our team has never been more efficient."
Hugh McKenzie
Head of Operations
Renewable energy retailer
Powering 37k+ households
25k+ tickets per month
"If we couldn't use Lorikeet anymore, I'd cry. We'd need to hire four new people immediately."
Steph Galileos
Head of Patient Support
Alternative health provider
30k+ consultations per year
Five-star service rating
Chosen and trusted by astute CX leaders at...
Let's cut the BS.
We don’t inflate ROI metrics. Our system isn’t a black box. And we don’t rely on investors
to sell for us. We focus on building a better product that can solve your unique problems.
“Automate 80% of your interactions.”
- Zendesk AI
We maximize quality interactions
Other AI agents attempt to deflect every ticket, only to fail at most of them. Our agents only engage when they're confident they can help and will escalate when they can't; you can configure that confidence level.
“Fin outperforms every competitor. Every time.”
- Intercom
We pick the fruit Fin can't reach
Many of our customers use Intercom, but don't use Fin. We win bake offs where customers value precision, accuracy, and human-like quality. Sometimes we lose, we learn, and we get better.
"No engineering lift."
- Decagon
We give you highly configurable pro tools
Get a thoughtful developer experience for your engineering team. You can quickly and easily fine-tune your agent to behave and act exactly as you want it to.
If you’re a square peg, we give you a square hole →
Lorikeet works across all your support channels.
When customers initiate a conversation – email, chat, or voice – Lorikeet will attempt to answer it if it's confident it can. If not, it'll leave it alone.
And plugs securely into your CX stack.
Controlled, secure integrations allow Lorikeet AI agents to read, write, and return data to personalize responses and act on behalf of customers.


Our AI agent eats complexity for breakfast.
And nails simple stuff too.
Here are some real tickets from real customers—anonymized, of course.
What your customers see
What you see

Not (another) black box.
There's no substitute for careful review by subject matter experts with good judgment.
That's why our training system is instruction-based.

Review
Inspect any ticket handled by Lorikeet to see if its reasoning and actions align with your business logic and brand guidelines.

Rate
If you’re unhappy with how a Lorikeet agent handled a ticket, mark it as bad and you won’t be charged for it. Our incentives are aligned.

(Re)train
With an understanding of where things went wrong or what could be done better, you can fine-tune how your agents are trained – we’re on deck to help.
Ready to deploy human-quality CX?